Refundpolicy

The short version

If a pass isn't useful to you, ask within 7 days of buying it and we'll refund it in full. You don't need to give a reason.

How to ask for a refund

• Email support@rehearse.guru from the email address on your Rehearse account.
• Include your order number from your receipt email, if you have it.
• We'll reply within 2 business days.

What happens next

• The refund is issued by our payment provider, which processed your payment, to the same card or account you paid with.
• It usually reaches you within 5 to 10 business days, depending on your bank.
• Your pass ends as soon as the refund is made. Your account, free interviews and past reports stay.

Good to know

• Passes are one-time payments and never renew, so there's never a surprise charge to refund.
• After 7 days, passes can't be refunded, except where the law says otherwise or if Rehearse shuts down (see our Terms).
• We may decline refunds when an account has broken our Terms, for example through fraud or repeated buy-and-refund abuse.
• If you have a problem, please email us before disputing the charge with your bank. It's faster, and we'll sort it out.